Terms & Conditions

1. Ordering 
1. We must receive payment before we can process your order. When payment is received you will receive
 an email stating your order is being processed.

2. Price
2.1. The prices payable for goods that you order are as set out in the website.
2.2. Goods on this website are priced in GBP.

3. Your right to cancel a order
3.1. We offer a seven day money back guarantee on all our products.
3.2. To cancel your order you must inform us via email within the seven day period.
3.3. Refunds will be issued within seven days of receipt of the goods returned.

4. Our right to cancel a order
4.1. If we do not or will not deliver to your Country or area.
4.2. If we feel there is any improper activity on our site. 
4.3. If we cancel your order we will refund you at the time of cancelation.

5 Shipping
5.1. We will Ship the goods ordered by you to the address you give us for delivery at the time you make 
your order. 
5.2. Due to the current situation please allow three weeks for delivery.

6. Damaged Goods
6.1. You must contact us within seven days of receiving damaged goods.  
6.1.2 Damaged goods must be returned unopened to the the return address on order.
6.2. If you notify a problem to us concerning damaged or undelivered goods, we will 
6.2.1. make good any shortage or non-delivery; or
6.2.2. replace any damaged or defective goods; or
6.2.3. refund the amount paid by you for the goods in question. 

7. Liability 
7.1. We shall have no liability to you for any failure to deliver goods you have ordered or any delay in 
doing so or for any damage or defect to goods delivered that is caused by any event or circumstance 
beyond our reasonable control.
7.2. Your Statutory rights are not affected. 

8. Privacy 
8.1. You acknowledge and agree to be bound by the terms of our privacy policy. 9. Legal

9. Legal
9.1. If any part of these terms is unenforceable (including any provision in which we exclude our liability 
to you) the enforceability of any other part of these conditions will not be affected. 
9.2. No one apart from you and us is intended to benefit from or have any rights under this contract.
9.3. You must observe and comply with all applicable regulations and legislation, including obtaining all 
necessary customs, import or other permits to purchase goods from our website. 
9.4. The contract between us shall be governed by and interpreted in accordance with English law and the 
English courts shall have jurisdiction to resolve any disputes between us. 
9.5. These terms, together with our current website prices, delivery details, contact details and privacy policy, 
set out the whole of our agreement for the supply of the goods to you by us and your use of the website. 
Nothing said by any sales person on our behalf should be understood as a variation of these terms or as an 
authorised representation about the nature or quality of any goods offered for sale by us. Except for 
fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or 

10. Acceptable use of this website
10.1. We do not guarantee continuous, uninterrupted access to the website. 
10.2. You will only use the website in accordance with all relevant laws and regulations and not for any 
illegal purposes.
10.3. You agree that you will not try to damage the website in any way including: 
10.3.1. Using or inducing the use of any robot, spider, other automatic device, or manual process to monitor 
or copy the website or any content; 
10.3.2. Using or inducing the use of any device, software or routine to bypass our security measures, or to in
terfere or attempt to interfere with the proper working of the website

Returns & refund policy 
If you are not satisfied with your purchase, please contact Zennor Box within 7 calendar days of the re
ceipt of the product. If the item is returned unopened and undamaged, we will exchange it or offer you a 
refund based on your original method of payment. The product must be returned to us within 14 calendar days 
of the initial contact. All products must be packed in the original, unmarked packaging that was shipped with
the product.